Order Process
- Commissioners are required to fill out the provided google form.
- I expect commissioners to provide clear references of what they want. If no reference pictures are provided and I only have a written description to work with extra charges will apply. This also changes depending on complexity.
- Do not send me any references or descriptions of what you want in private messages, everything must be stated in the form. If something is unclear I will ask you about it to explain further. Please be respectful about how I take commissions.
- I am unable to help you come up with ideas for emotes and badges for your channel. Please inquire only when you have an idea of what you want. Your community can help you come up with ideas!
- I reserve the right to reject any commission, it’s nothing personal. If requested I will do my best to recommend you other artists that might fit your criteria.
- When I accept your commissions you will be send a PayPal invoice. I don't accept commissions via donating to my PayPal/me, other cashapps or websites.
- Commissioners must pay their invoices before I start, if your invoice isn't paid within 24 hours when I reach your order, it will be cancelled.
- All prices are in Euro and payment is only accepted via PayPal. Refunds are non negotiable.
- If you require different file sizes this must be stated in your form. All sizes you receive are always stated both on my website and in your invoice.
- Once I've accepted your commission, you will be added to my worklist on trello, where you'll be able to track your status.
- Rush orders are available. Rush order cost increases the more you want to jump in queue and when your deadline is. (+100% to 160% additional fee)
- You will receive all the commissioned artwork via a google drive link. The folder will be available for one year before it is deleted.
Time Frame
The average turn around time is around 4-5 weeks, but it may range from one to four months depending on my schedule and your place in the queue. If you need your artwork completed by a certain time frame, make sure to include this in the commission form. We will then discuss if I will be able to make the deadline before accepting your commission. This may however apply rush order fees, as mentioned under "Order Process" the fee varies depending on how far ahead you are jumping in the queue, when the deadline is and how big your order is.
Should you be unresponsive please understand that I will move along to another client in order to complete my queue in an orderly fashion.
If I am given a hard deadline for a commission, I will be expecting prompt replies. I will not be held liable for late or unsatisfactory work if any messages I send go for more than 24 hours without a response.
Should you be unresponsive please understand that I will move along to another client in order to complete my queue in an orderly fashion.
If I am given a hard deadline for a commission, I will be expecting prompt replies. I will not be held liable for late or unsatisfactory work if any messages I send go for more than 24 hours without a response.
Terms of Service
- I work on commissions from Monday to Friday. This does not include sick days and holidays. Exceptions on rush orders can be made.
- I maintain the right to decline a commission.
- Please consider my style. Note that by commissioning me, you are by default allowing me some artistic freedom to draw your subject in my own art style. I will not change my style to make it look like someone else’s. Please just consider commissioning that artist instead.
- With each emote/badge commission you get 2 minor revisions or 1 big revision during the sketch phase. Should you pass up these opportunities to request alterations, or fail to address any issues, I will not be making any flavor edits to the finalized piece as long as the artwork is otherwise accurate to your references.
- If your inquiry form is a written description and/or reference images are not provided I will go ahead and use my artistic freedom to draw your subject. If it turns out different than you envisioned I am not held accountable for unsatisfactory work.
- I do my best to make my commissioners happy, but If you require me to redraw something completely, or the majority, even as a sketch, you will be charged extra.
- If extra revisions are required, you will have to pay an additional fee.
- I refuse to draw minors in any NSFW settings. You will be permanently banned from being able to commission me.
- Once you have approved of the sketch, extra charges will apply if you want me to adjust anything.
- If you are unresponsive after one month of trying to contact you for feedback, your commission will be cancelled and you will not receive a refund.
- After completion you have 1 minor revision for altering the colors and/or mistakes. Other revisions after completion will apply extra charges.
- Due to the nature of this work there are no refunds available. You only have the right to cancel the commission if money has not yet been sent.
- These are digital goods, nothing physical will be shipped to you.
Terms of Use
- For personal use only. Can not be used commercially, but this can be discussed. (this will apply additional charges). Please inquiry privately if you'd like to purchase commercial rights. The fee may vary depending on things such as the type of product being sold, the quantity expected to be sold and the popularity of the client/brand involved.
- If you, the client, has not purchased a commercial license from me, I (Okpai) hold all the rights to your commission. Meaning you are not allowed to use your commission for profit (such as merchandise). Should the client be found breaking the copyright/usage agreement every right to the commissioned image will be retracted with no refund.
- Don’t edit or trace my work without my permission.
- Don't resell or redistribute my work. Clients/commissioners also do not have the right to mint/sell their commissions for NFT.
- My artwork is meant to be used for it's intended commissioned use.
- I reserve the rights to display my work on my social media/website. If you don't want this, you may pay an additional fee of +25%.
- You may not claim my artwork as your own.
- For Twitch related orders or orders intended to be used by an outside service/organization, you are fully responsible for ensuring that the artwork obeys the rules and terms of service of that specific service/organization. I do not take any responsibility for any artwork rejected by Twitch, or by any other outside service/organization.
- Commissioners always have to give me proper credit as the artist by leaving a link to my twitter/website when reposting their piece.
- While using my work on twitch/discord/BTTV or where ever, credit me as the artist and include a link to my twitter/website.